R&D IN OTHER AREAS

Focused on improving our service and product efficiency and productivity

In 2019, the Systems area dedicated its efforts to guaranteeing the improvement of efficiency and productivity of the services offered to our customers worldwide through all Iberdrola group companies and with the support of all corporate areas.

R&D
IN OTHER AREAS

We are improving our service and product efficiency and productivity using disruptive technologies.

 Innovation Report 2016-2018: R&D in other areas [PDF] External link, opens in new window.

In a changing world, the Iberdrola group has committed to trialling disruptive concepts using emerging, differentiating technologies to enhance the digital transformation the company is undergoing. Here are some of our most interesting projects.

Connected vehicle.  CONNECTED VEHICLE

Initially, the scope of this proof of concept is to map the communication networks that cover the concession area of Elektro -the distribution company belonging to the Neoenergia group*, Iberdrola's subsidiary in Brazil- by means of a solution based on the Internet of Things (IoT). Work is being carried out on connecting the car to the Elektro network so that it is able to communicate in real time and safely with the central office, thus facilitating field tasks and monitoring vehicle conditions and driver behaviour.

Augmented reality.  AUGMENTED REALITY IN NETWORK MAINTENANCE

A headset with Augmented Reality (AR) intelligent glasses and the communications network provided by the connected vehicle are used so that a field operator can locate buried or aerial transmission infrastructure that is in poor condition and share the detected fault with the expert or receive technical guidelines to solve the problem.

Iberdrola is also conducting a proof-of-concept to integrate an AR tool into the company's network inventory that allows maintenance and incident response brigades to locate affected elements using their mobile camera. In the same vein, work is being carried out on an AR application integrated with the gas pipeline network operated by Avangrid**, a subsidiary of the company in the United States, so that field technicians can identify underground assets during maintenance work.

Machine learning.  MACHINE LEARNING FOR RETAIL COMPLAINTS

The aim is to analyse the ability of Artificial Intelligence tools to automatically classify customer complaints in the UK and Spain so that they can be handled more quickly and accurately.

Biometric signature.  BIOMETRIC SIGNATURE

Iberdrola is testing a combined biometric technology to ensure strong authentication of people when interacting with a capture device (fingerprint reader, iris reader, facial recognition, voice recognition, signature registration, etc.).

Blockchain.  CYBERSECURITY AND 'ELECTRICITY LABELLING' THROUGH BLOCKCHAIN

The use of blockchain technology is being tested to maintain the security of IoT devices and to document green energy certificate transactions in a decentralised way.

* Neoenergia, S.A. is 50 % + 1 share indirectly owned by Iberdrola, S.A.

** Avangrid, Inc. is 81,50 % owned by Iberdrola, S.A.

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----
FTL stack trace ("~" means nesting-related):
	- Failed at: #assign getHeader = request.getHeader...  [in template "20102#20129#424176" at line 23, column 5]
----
1${request.setAttribute('CSS',((request.getAttribute('CSS'))!"")+'&/o/iberdrola-corporativo-theme/css/decoradores/menuVertical2.css')} 
2 
3<@liferay_util["html-top"]> 
4    <style> 
5     
6        .menu3-vertical.parent-selected,.menu4-vertical.parent-selected { 
7            display: block !important; 
8        } 
9        #decMenuVertical a.rotated { 
10            -moz-transform: rotate(-180deg); 
11            -o-transform: rotate(-180deg); 
12            -webkit-transform: rotate(-180deg); 
13            transform: rotate(-180deg); 
14        } 
15         
16        @media(max-width:959px) { 
17            div#decMenuVertical { 
18                display: none; 
19            } 
20        } 
21    </style> 
22</@>   
23    <#assign getHeader = request.getHeader("User-Agent")?lower_case /> 
24    <#assign isMobile= getHeader?contains("mobile") /> 
25    <#assign isIpad = getHeader?contains("ipad") /> 
26     
27     
28    <#if !isMobile> 
29    <div id="decMenuVertical"> 
30        <nav class="menu-vertical-izq" style="clear:both;" role="navigation" aria-label="Menú secundario"> 
31            <ul class="menu2-vertical" role="list" aria-expanded="true" aria-hidden="false"> 
32            <#list entries as nav_item> 
33                <#assign 
34                    nav_item_attr_has_popup = "" 
35                    nav_item_css_class = "" 
36                    nav_item_layout = nav_item.getLayout() 
37                /> 
38                <#if nav_item.isSelected()> 
39                    <#assign 
40                        nav_item_attr_has_popup = "aria-haspopup='true'" 
41                        nav_item_css_class = "activoN2" 
42                        nav_item_css_class2 = "ON" 
43                        parentSelected="parent-selected activo" 
44                        girado="rotated" 
45                    /> 
46                <#else> 
47                    <#assign 
48                        nav_item_css_class = "" 
49                        nav_item_css_class2 = "" 
50                        parentSelected="" 
51                        girado="" 
52                    /> 
53                </#if> 
54                <#if nav_item.isChildSelected()> 
55                    <#assign 
56                        childSelected = "activoN2" 
57                        nav_item_attr_has_popup = "aria-haspopup='true'" 
58                       child_display="display:block" 
59                        child_aria_expanded="true" 
60                        child_aria_hidden="false" 
61                        nav_item_css_class2 = "ON" 
62                    /> 
63                <#else> 
64                    <#assign 
65                        childSelected = "" 
66                        nav_item_attr_has_popup="" 
67                        child_display="display:none" 
68                        child_aria_expanded="false" 
69                        child_aria_hidden="true" 
70                    /> 
71                </#if> 
72                 
73                <#if nav_item.hasChildren()> 
74                            <#assign nav_item_attr_has_popup = "aria-haspopup='true'" /> 
75                <#else> 
76                    <#assign nav_item_attr_has_popup = "aria-haspopup='false'" /> 
77                </#if> 
78                <li ${nav_item_attr_has_popup} class="${nav_item_css_class} opcion-${nav_item?index} ${childSelected}" id="layout_${nav_item.getLayoutId()}" role="presentation" aria-controls="menu-${nav_item?index}"> 
79                    <a title="${nav_item.getName()}" aria-labelledby="layout_${nav_item.getLayoutId()}" ${nav_item_attr_has_popup} class="${nav_item_css_class2}" href="${nav_item.getURL()}" ${nav_item.getTarget()} role="menuitem"><span> ${nav_item.getName()}  
80                        <#if nav_item.getTarget()?contains("_blank")>  
81                            <img alt="ventana nueva" class="ven-new" src="/o/iberdrola-corporativo-theme/images/comunes/ventana_nueva.png"> 
82                            <span class="sr-only txt-aa">External link, opens in new window.</span> 
83                        </#if> 
84                             
85                        </span></a> 
86                    <#if nav_item.hasChildren()> 
87                        <a href="javascript:void(0)" class="tiene-hijos3 ${girado}"></a> 
88     
89                        <ul id="menu-${nav_item?index}" aria-controls="menu-${nav_item?index}" class="menu3-vertical ${parentSelected}" role="list" aria-expanded="${child_aria_expanded}" aria-hidden="${child_aria_hidden}" aria-labelledby="opcion-4" style="${child_display}" role="menu"> 
90                            <#list nav_item.getChildren() as nav_child> 
91                                <#assign 
92                                    nav_child_css_class = "" 
93                                    nav_child_css_class2 = "" 
94                                /> 
95                                
96                                <#if nav_child.hasChildren()> 
97                                            <#assign  
98                                                nav_item_attr_has_popup = "aria-haspopup='true'" 
99                                                child_display="display:none" 
100                                            /> 
101                                <#else> 
102                                            <#assign nav_item_attr_has_popup = "aria-haspopup='false'" /> 
103                                </#if> 
104                                <#if nav_child.isChildSelected()> 
105                                    <#assign 
106                                        childSelected = "activoN3" 
107                                        nav_item_attr_has_popup = "aria-haspopup='true'" 
108                                        parentSelected="parent-selected activo" 
109                                        girado="rotated" 
110                                        child_aria_expanded="true" 
111                                        child_aria_hidden="false" 
112                                        child_display="display:block" 
113                                        nav_child_css_class2="ON" 
114                                    /> 
115                                <#else> 
116                                    <#assign 
117                                        childSelected = "" 
118                                        nav_item_attr_has_popup="" 
119                                        parentSelected="" 
120                                        girado="" 
121                                        child_aria_expanded="false" 
122                                        child_aria_hidden="true" 
123                                        child_display="display:none" 
124                                    /> 
125                                </#if> 
126                                 <#if nav_child.isSelected()> 
127                                    <#assign 
128                                        nav_child_css_class = "selected activoN3" 
129                                        nav_child_css_class2 = "ON" 
130                                        child_display="display:block" 
131                                    /> 
132                                </#if> 
133                                <li ${nav_item_attr_has_popup} class="${nav_child_css_class} opcion-${nav_item?index}-${nav_child?index} ${childSelected}" id="layout_${nav_child.getLayoutId()}" role="presentation"> 
134                                    <a class="${nav_child_css_class2}" title="${nav_child.getName()}" aria-labelledby="layout_${nav_child.getLayoutId()}" href="${nav_child.getURL()}" ${nav_child.getTarget()} role="menuitem" aria-controls="menu-${nav_item?index}-${nav_child?index}"><span>${nav_child.getName()} 
135                                         <#if nav_child.getTarget()?contains("_blank")>  
136                                            <img alt="ventana nueva" class="ven-new" src="/o/iberdrola-corporativo-theme/images/comunes/ventana_nueva.png"> 
137                                            <span class="sr-only txt-aa">External link, opens in new window.</span> 
138                                        </#if> 
139                                    </span></a> 
140                                                <#if nav_child.hasChildren()> 
141                                                    <a href="javascript:void(0)" class="tiene-hijos4 ${girado}"></a> 
142                                                  
143                                                    <ul id="menu-${nav_item?index}-${nav_child?index}" aria-controls="menu-${nav_item?index}-${nav_child?index}" class="menu4-vertical ${parentSelected}" role="list" aria-expanded="${child_aria_expanded}" aria-hidden="${child_aria_hidden}" aria-labelledby="opcion-${nav_item?index}-${nav_child?index}" style="${child_display}" role="menu"> 
144                                                        <#list nav_child.getChildren() as nav_child2> 
145                                                            <#assign 
146                                                                nav_child_css_class = "" 
147                                                                nav_child2_css_class2 = "" 
148                                                            /> 
149                                                            <#if nav_child2.isSelected()> 
150                                                                <#assign 
151                                                                    nav_child_css_class = "selected activoN4" 
152                                                                    nav_child2_css_class2 = "ON" 
153                                                                /> 
154                                                            </#if> 
155                                                            <#if nav_child2.hasChildren()> 
156                                                                <#assign nav_item_attr_has_popup = "aria-haspopup='true'" /> 
157                                                            <#else> 
158                                                                <#assign nav_item_attr_has_popup = "aria-haspopup='false'" /> 
159                                                            </#if> 
160                                                            <li ${nav_item_attr_has_popup} class="${nav_child_css_class}  opcion-${nav_item?index}-${nav_child?index}-${nav_child2?index}" id="layout_${nav_child2.getLayoutId()}" role="presentation"> 
161                                                                <a class="${nav_child2_css_class2}" title="${nav_child2.getName()}" aria-labelledby="layout_${nav_child2.getLayoutId()}" href="${nav_child2.getURL()}" ${nav_child.getTarget()} role="menuitem"><span>${nav_child2.getName()}  
162                                                                        <#if nav_child2.getTarget()?contains("_blank")>  
163                                                                            <img alt="ventana nueva" class="ven-new" src="/o/iberdrola-corporativo-theme/images/comunes/ventana_nueva.png"> 
164                                                                            <span class="sr-only txt-aa">External link, opens in new window.</span> 
165                                                                        </#if> 
166                                                                </span></a> 
167                                                            </li> 
168                                                        </#list> 
169                                                    </ul> 
170                                                </#if> 
171                                </li> 
172                            </#list> 
173                        </ul> 
174                    </#if> 
175                </li> 
176            </#list> 
177        </ul> 
178    </nav> 
179    </div> 
180     
181    </#if>